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Faded floater return & Exchange policy
We’re bummed you’re here. Sometimes things don’t fit right or sometimes you find out you’re more of a mountain person and that’s all OK.
Free return shipping from anywhere in the United States is available through Faded Floater. If you are not 100% satisfied with your purchase from Faded Floater, you can return your eligible item(s) for a full refund within 30 days of purchase. Items indicated as Final Sale merchandise are sold as-is and do not qualify for returns. Items part of a site-wide sale or promotion are eligible for return unless otherwise stated. Returns must be unworn, in the state you received them, and in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment generally within 10 business days.
Exchanges
If your purchased item(s) are defective or damaged, or not the correct size, you may exchange it for the same item.
Shipping returns
To initiate an exchange or return, please email us at returns@fadedfloater.com and one our our customer service representatives will reach out!